Thank you for choosing PERK-EEZ for your shopping needs. We value your satisfaction and want to ensure that your experience with us is as smooth and enjoyable as possible. Please review our Refund Policy outlined below to understand our guidelines and procedures related to refunds.

Your Individual Rights

By engaging with our website and making purchases, you acknowledge and agree to be bound by our Terms and Conditions. Your statutory rights remain unaffected by our Terms and Conditions, and this Refund Policy is designed to complement those rights.

Refund Eligibility

1. Defective or Damaged Products: If you receive a product that is defective or arrives in a damaged condition, please contact us within 7 days of receiving the item to request a refund.
2. Pricing Errors: In the event of a genuine pricing error on a product you’ve ordered, we will notify you promptly. We are not obligated to fulfill orders for products that were advertised at an incorrect price. If you place an order for an item and the price published on www.perk-eez.com is incorrect for any reason, we will refund any payment already made.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to customer_support@perk-eez.com with your order details and the reason for the refund request.
2. Wait for Confirmation: Once we receive your request, we will review it and notify you of the approval or rejection of your refund.
3. Return the Product: If your refund request is approved, we may request that you return the defective or damaged product. Detailed instructions on the return process will be provided.

Privacy and Data Protection

At PERK-EEZ, we take your privacy seriously. We collect and use personal information in accordance with the Data Protection Acts. We do not disclose customer information to third parties, and your data is used solely for order fulfillment, responding to inquiries, and monitoring site usage for statistical purposes.

Policy Updates

We reserve the right to modify or revise segments of our policies at our discretion. If any changes are made, we will notify our customers by posting all modifications on our website and indicating the date of the most recent policy revisions at the top of the page.

Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please do not hesitate to contact our customer support team at customer_support@perk-eez.com.

Thank you for choosing PERK-EEZ. We appreciate your trust and look forward to serving you with high-quality products and excellent service.